Shipping Policy
Charleston Compounds
Effective Date: October 28, 2026
At Charleston Compounds, we strive to process and ship orders promptly and provide a reliable shipping experience.
Order Processing
Most orders are processed and shipped within 1–3 business days after payment has been received and confirmed.
Business days are Monday through Friday, excluding federal holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
Processing times may occasionally be extended due to high order volumes, inventory availability, holidays, or circumstances beyond our control.
Shipping and Delivery
Available shipping methods and applicable shipping charges are displayed during checkout.
Delivery times depend on the shipping carrier, destination, and selected shipping service.
Estimated delivery dates are not guaranteed.
Shipping Confirmation
When available, customers will receive a shipping confirmation and tracking information after their order has been dispatched.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Please contact us promptly if you notice an error in your shipping address.
Once an order has shipped, we may be unable to modify its destination.
Delayed, Lost, or Damaged Shipments
If your order is delayed, lost, or arrives damaged, please contact Charleston Compounds through our website’s Contact page.
Include your order number and a description of the issue.
We will review the circumstances and assist with an appropriate resolution in accordance with our Refund & Returns Policy and applicable law.
Contact Information
For shipping questions or assistance with an order, please contact:
Charleston Compounds
Website: https://charlestoncompounds.com
Contact: Through the Contact page on our website.
