Refund & Returns Policy

Charleston Compounds — All Sales Final

At Charleston Compounds, all sales are final. Due to the nature of our products and our commitment to product integrity, we do not accept returns or exchanges for change of mind, incorrect selections, or unwanted purchases.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, incomplete, or incorrect, please contact us promptly through our website’s Contact page.

Include your order number, a description of the issue, and photographs when applicable.

We will review the issue and provide an appropriate resolution, which may include a replacement or refund.

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Cancellation requests are not guaranteed.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Legal Rights

Nothing in this policy limits any rights or remedies available to customers under applicable law.

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